The posters here generally don't work for eBay, but there are thousands of different threads and comments, so there's a good chance that someone else has experienced and solved the same issue as you before.
If you want, you can actually go through the help for your real problem.
In most cases you do not need to contact ebay at all as the resolution centre for problems with items is at the bottom of the page You can put your problem here and we can try and help If you really need to contact ebay then bottom or top of the page for Help and contact then scroll down for contact details.
To get your answer now, we encourage you to search our Help pages for information first.
A real eBay customer service agent will take your request and call you, usually within half-an-hour.
When it does, click this option and give it your phone number.
Luckily, that's what eBay has.
You can find this page by clicking the link to it at the top or bottom of almost any eBay page.