On the right side will be Live Chat and Call Us.
Hi the Seller Tools Team said: Thanks for the question and great job in understanding the nuances of the program.
That's the link for live help.
I literally spent 20 minutes trying to find a way to email or call someone and was just going around in circles until I came across your link posted to this forum.
Log on to Paypal and open a dispute immediately.
The chat thread will remain open from 1PM until 2PM IST post which it will be closed.
I understand Total Reach, and I assume "Open Rate" is the percentage of newsletters actually opened by the buyers.
A real eBay customer service agent will take your request and call you, usually within half-an-hour.