Live chat means that the consumer can return to ask as many questions as they need without physically traveling anywhere.
Here is what customers expect when interacting with your live chat and AI-powered chat tools.
The only concern is being able to still reach someone knowledgeable to answer queries and receive some support.
Jignesh and the team make everything simple and are a pleasure to work with.
Those with less than a 90% satisfaction rate have wait times under 30 seconds.
Here are some other reasons for using live chat in eCommerce car retail Helps to increase sales Consumers today are more knowledgeable about the products they are purchasing.
Since the whole point of live chat is to actually improve your customer support services, you might want to about how to make even further improvements.
Allied Market Research reports that there is an expected growth of a CAGR of 8.