Chat makes this quite easy.
Remember, this can be a double-edged sword! I uploaded my picture in the place of an avatar to add a personal touch.
I for one are hesitating to go paid, till i can try out the advanced features.
Chatbots are interactive and more fun to use.
They are not proactive.
Plugins like Contact Form 7, Ninja Forms, WPForms, Fluent forms, Everest Forms can help you set up contact forms.
This is a hassle-free process that allows you to support your customers right inside Freshdesk.
Collect chat does not offer live support.